Customer Support & CRM

Building Trust Through Seamless Communication and Relationship Management

At VLax Tech, we believe that real estate success doesn’t end with a sale—it begins with a relationship. Our Customer Support & CRM solutions are designed to help builders and developers deliver exceptional post-sales service, manage buyer interactions, and build long-term loyalty.

What We Offer

Our integrated platform and support team ensure that every customer touchpoint is handled with care, professionalism, and efficiency.

Centralized CRM System Track leads, manage customer data, and monitor interactions from a single dashboard.

Automated Communication Send timely updates, reminders, and follow-ups via email, SMS, and WhatsApp.

Query & Complaint Management Log, track, and resolve customer issues with transparency and speed.

Document & Milestone Tracking Keep buyers informed about payment schedules, registration dates, and possession timelines.

Feedback & Satisfaction Surveys Gather insights to improve service quality and customer experience.

Team Collaboration Tools Enable your sales, legal, and support teams to work together seamlessly.

Why VLax Tech?

Real Estate-Focused CRM Our system is built specifically for property businesses, with features tailored to builder workflows.

Scalable & Secure Manage thousands of customers across multiple projects with enterprise-grade security.

Customizable Dashboards Get insights into customer behavior, sales performance, and service metrics.

24/7 Support Integration Offer round-the-clock assistance through chatbots, help desks, and live agents.

Ideal for:

  • Builders & Developers
  • Real Estate Sales Teams
  • Property Management Firms
  • Channel Partner Networks

Let’s Elevate Your Customer Experience

With VLax Tech’s Customer Support & CRM solutions, you don’t just sell homes—you build lasting relationships. Let us help you deliver service that sells itself.